Nov. 13, 2025 — Publix Super Markets celebrated the 2025 Miami Division George W. Jenkins Award recipient, Store Manager Frank Roa, Miami, at the company’s retail operations conference in central Florida.
Frank is described by his team as a servant leader who fosters a positive work environment by encouraging the best in others while maintaining the store’s high standards for appearance and quality. One of his areas of greatest focus is continually training and developing his associates and managers.
“I always encourage my associates to prioritize communication, serve with integrity and take care of their customers and fellow associates,” said Frank. “When we’re all giving it our best, the store and the company will continue to be successful.”
Frank said he was proud to share the news of receiving this award with his wife and kids, and share his joy with them. He also looks forward to celebrating with his team, whom he credits with helping him be successful.
“I love when I get to share knowledge and feedback with my associates to become even better at what they do,” said Frank. “They know they can count on me to help them along the way — we are in this together as a team.”
About the honoree
Frank started his Publix career in 1992 as a front service clerk and then worked his way up through the grocery department before becoming an assistant store manager. In 2012, he was promoted to store manager in Miami.
About the George W. Jenkins Award
Named after Publix’s founder, the George W. Jenkins Award is one of the company’s most prestigious awards. It is presented to one store manager from each of the company’s five divisions and one support area manager who exemplify leadership, perpetuate the Publix culture and demonstrate their commitment to his ideals. As part of the award, each recipient is presented with a special green Publix jacket, marking them as members of this deserving group of honorees.
Frank joins Atlanta Division Store Manager Stephanie Bennett, Charlotte Division Store Manager Christy Pfuntner, Jacksonville Division Store Manager Ronnie Mills, Lakeland Division District Manager Milan Kordic and Director of Transportation and Maintenance James Sadler as this year’s George W. Jenkins Award recipients.