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LAKELAND, Fla., Aug. 31, 2023 — Publix has been named to Newsweek’s 2024 America’s Best Customer Service list, ranking No. 1 in the supermarket category for the sixth year in a row. 

“At Publix, we delight in catering to the needs of our customers and providing them with premier service,” said Publix Director of Communications Maria Brous. “As company owners, our associates take pride in treating their customers like royalty. It’s an honor to be recognized by Newsweek for the sixth consecutive year and a testament to our company values.”

Newsweek determined the list based on more than 30,000 U.S. customers surveyed on how likely they would be to recommend companies to friends and family, and their evaluation of the companies in the areas of quality of communications, professional competence, range of services, customer focus and accessibility.

To read more about the company’s ranking and see Newsweek’s America’s Best Customer Service list, visit