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It’s Our Pleasure to Serve You.

Our Customer Care team is ready to assist with your questions and comments because your feedback is important. Customers like you help keep Publix the place “Where Shopping is a Pleasure.”

Use the contact form. We can help.

Please complete the form below. We do our best to respond within two business days, but it may take longer if our volume is unusually high. For urgent matters, please call 800-242-1227 during business hours.

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Thank you for contacting Publix.

We've received your email and look forward to assisting you shortly. We make every effort to respond to all inquiries within 24–48 business hours.

For urgent matters, please call us at 1-800-242-1227 during normal business hours.

Customer Care Business Hours

Monday - Friday 8am - 7pm (EST)
Saturday 9am - noon (EST)
Social Media 8am- 8pm, 365 days a year

Mailing Address

Publix Super Markets, Inc.
Corporate Office
ATTN: Customer Care
PO Box 407
Lakeland, FL 33802-0407