The Group Benefits Processing Supervisor develops and oversees key business processes, tracks key performance indicators, establishes productivity benchmarks and observes trends within the Group Benefits administration process. This Supervisor makes sure the department's workload and procedures comply with federal laws and regulations. Furthermore, the Group Benefits Processing Supervisor reviews and coordinates Group Benefit Plans communications. These communications include updates to benefit plans information posted in Publix's Communication Centers, Open Enrollment Guides, and other corporate communications to Publix associates. When needed, the Group Benefits Processing Supervisor leads and/or participates on improvement initiatives for the benefits department. Additional responsibilities include coaching and training the Group Benefits Customer Service Supervisor, Group Benefits Customer Service Agents and Mail & Customer Service Support and coordinating processes for Publix's annual open enrollment period.
Qualifications we look for
- Bachelor's Degree in Business Administration or a related field
- Management-level experience working with health and welfare benefit plans
- Certified Employee Benefits Specialist (CEBS) certification
- Group Benefits Associate (GBA) certification
- Knowledge of the benefits offered to eligible associates and the administration of Group Benefits Plans
- Knowledge of Employee Retirement Income Security Act (ERISA), Department of Labor (DOL) and Internal Revenue Service (IRS) regulations
- Computer skills using Microsoft Office (Word, Excel, Outlook, Access, Visio), SAP and DB2/QMF
- General knowledge of company policies, employment practices and procedures, and department policies and guidelines
- Knowledge of Information Technology, Human Resource, Risk Management and Payroll processes affecting benefits administration
- Knowledge of continuous quality improvement (CQI) methodology to lead and/or participate on improvement projects and initiatives
- Strong written and oral communication skills
- Strong organizational, planning, and time-management skills
- Ability to work well with others and to be an effective team member
- Obvious enthusiasm, initiative and pride in work
How to apply
Please go to the Publix Jobs Center to begin searching our openings. Click the appropriate link to view openings for Publix associates and non-associates. Click Search Openings and narrow your search by selecting Benefits Administration from the Job Category list.
You will receive follow-up communication once you're determined to be qualified and eligible for the job. The communication will inform you of additional information that is needed and/or assessments that need to be completed. Once that is done, your application will go directly to the hiring manager for consideration. If your skills, experience, and qualifications look like a good match to the requirements of the position, you will be contacted.
Visit our website for additional applicant resources.
Having a match to this job does not guarantee that you will be hired into this job if and when it becomes available on our Publix Jobs Center.