Technical Assistance FAQ
What browsers does Publix.com support?
Please review the list of browsers Publix.com currently supports. This list is updated as our site changes to support the latest web browser technology.
How do I sign up for emails from Publix.com?
Visit the Weekly Ad page, choose the store where you shop, and enter your email address in the lower left hand corner of the page.
How can I discontinue receiving emails from Publix.com?
To be removed from our list, call our Customer Care department at 1-800-242-1227. You may also email us or write to ATTN: Customer Care, Publix Super Markets, Inc., P.O. Box 407, Lakeland, FL 33802.
How can I get help with website issues?
Email us explaining your difficulties. Please include as much detail as possible, such as what area of the site you were in, and what browser and computer platform (operating system) you use.
How can I get help with digital coupon issues?
Call Inmar's Customer Care department at 1-866-486-4292 (Mon - Fri 8:00 a.m. – 9:00 p.m.) or email PublixSupport@inmar.com.
How can I get help with in-store pickup issues?
If you have questions about your order, please contact the store handling your order for further assistance.
What is an RSS feed and how do I set one up?
Rich Site Summary (RSS) uses industry standards to publish frequently updated information, such as news releases and recalls on our web site. You can subscribe to an RSS so you receive alerts when content changes on the site. Otherwise, you'd have to periodically visit the site to look for changes manually. A Feed icon appears on pages to indicate that an RSS feed is available for that page.
To set up an RSS feed, you'll need an RSS reader on your desktop, tablet, or phone. The set-up procedure can vary depending on the platform and application you're using, but here are some general steps.
- Download an RSS reader, such as Feedly.
- Add Publix RSS feeds to your RSS reader.