LAKELAND, Fla., Nov. 18, 2021 — Publix Pharmacy recently received the Retail Specialty Pharmacy Patient Choice Award, presented by Zitter Insights, a division of Managed Markets Insights & Technology (MMIT), in the Retail Specialty Pharmacy category. This is the second time Publix Pharmacy has received this award.
Publix Pharmacy operates a dual-accredited specialty pharmacy, in addition to the company’s standard retail pharmacy. The specialty pharmacy dispenses and provides support for more complex medications that are not typically found at traditional pharmacies, such as those developed to treat rare diseases.
“For the second consecutive year, specialty pharmacy associates have been recognized for their dedication to providing premier customer service,” said Publix Vice President of Pharmacy Dain Rusk. “We are thankful and honored to be recognized by our customers and MMIT for setting the standard in caring for customers and patients in our communities.”
The Specialty Pharmacy Patient Choice Award was created by MMIT to honor specialty pharmacies and their commitment to patients. It is presented to one winner and one finalist in each of four categories: Pharmacy Benefit Managers (PBMs) & Payer Specialty Pharmacy, Hospital and Health System Specialty Pharmacy, Independent Specialty Pharmacy and Retail Specialty Pharmacy. Winners and finalists were selected based on scores achieved during quarterly surveys totaling more than 10,000 specialty pharmacy patients.
To be considered for this award, specialty pharmacies must meet criteria set by a committee composed of representatives from pharmaceutical manufacturers, health plans, PBMs, trade organizations, consultants and equity research firms.