Encouraging our associates to share their views is what fuels our process improvements and innovation.
From the beginning, George Jenkins believed in respecting the dignity of the individual, encouraging associates to share their ideas and opinions.
Today, we continue to embrace Mr. George’s spirit of openness among associates. We do this through the following:
- Continuous improvement efforts. Our associates are encouraged to submit improvement ideas like new ways to meet our customers’ needs or reduce the time it takes to complete their tasks.
- Associate Voice Survey (AVS). The goal of the AVS is to gather information from associates about how they feel about their work location, their manager and our company. Results from this survey are used to build on our strengths and make improvements.
- Open-door policy. In 1930, when Mr. George opened Publix, he encouraged open communication with his associates. He once said, “If you want people to respect you or your company, you must first show respect for them.”
By valuing the perspectives and opinions of one another, associates will grow and Publix will be stronger. This is an important part of the Publix culture and only adds to the reasons why our associates consider it a great place to work!