Our founder, Mr. George, believed in treating customers like royalty. He wanted them to be greeted by friendly and knowledgeable associates.

“The aim is to learn all you can about the business to do the best you can for the customer,” Mr. George said. And he strived to do just that by making shopping feel more like a pleasure, adding innovations that other stores didn’t have.

Mr. George’s goal was to run a better store than the competition. This commitment to our customers continues today.

Throughout the company, our associates work diligently to meet and exceed the evolving needs of our customers.

Here are some of the ways we go above and beyond at Publix to give our customers a pleasurable shopping experience:

• Need help finding an item? It's our pleasure! Any associate, no matter their department, would be happy to escort you to the item. And if that item isn’t in stock, we’ll double-check other areas of the store or the inventory of a nearby Publix to locate it or offer an alternative.
• Don’t worry about carrying your groceries out and unloading them into your vehicle; we’ve got it! Our cart and carryout services make the end of your shopping experience a breeze. Let us meet or walk you outside, load the groceries into your vehicle and take the shopping cart back inside.
• Associates frequently walk throughout departments with a “Don’t pass it up, pick it up” mentality — when they see something lying on the floor — that keeps our supermarkets well-kept.
• Forget your wallet? We offer contactless pay! Pay using the Publix app by adding a debit, credit or Publix gift card to your Publix wallet and scanning the QR code at checkout. You can also use a contactless pay-enabled credit or debit card, Apple Pay, Google Pay, Android Pay or Samsung Pay.
• Love savings? Join Club Publix*! It’s a free loyalty program that offers savings, convenience and personalization. Get access to tools that make your shopping experience easier, like shopping lists and keeping track of your purchase history. Members can clip digital coupons to help them save more and get special perks for membership anniversaries, birthdays and half-birthdays.
• Order groceries from anywhere by shopping online. Customers can order groceries for delivery or curbside pickup, powered by Instacart, and receive them in as little as an hour.

Our commitment to personalized service is what separates Publix from other major retailers. Mr. George’s beliefs, such as treating customers like royalty, still guide our associates today.

*Terms, conditions and restrictions apply.